Hybrid working
Flexible benefits
Pension scheme

Office Administrator

Salary £23,500 - £25,000
Location Warwick
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

About the Role

Hours per Week   

37.5

Work Pattern

8.30am – 5.00pm (Typical)

Salary

£23,500 - £25,000

Contract

14 months (Family Leave Cover)

Client Facing

Yes

Hybrid Working

Not Available

The Office Administrator is one of the first points of contact for face to face or phone queries from clients, colleagues, and other visitors to the Warwick office.

The most common and important responsibilities of the role are:

  • Greeting all visitors to the office providing an excellent and professional service.
  • Dealing with post and other correspondence that comes into the office.
  • Arranging internal and external meetings (including scheduling room bookings and organising refreshments)
  • Completing general administrative tasks for the office teams.

You will also receive training to help handle basic queries from our clients and to better understand the investment options we provide.

This is a client-facing role, with client queries coming in via phone, post, and email so you will need to be a confident communicator, who can handle these queries clearly and sensitively.

We work in a regulated industry, so you will need a high attention to detail to ensure that our records are kept up to date and avoid any possible regulatory breaches.

Whilst no previous industry experience is required, you would benefit from a good awareness and knowledge of our industry and the regulatory environment we work in.

This role provides essential support to the office on a daily basis. As a result, we would need the successful candidate to work from the office full time and hybrid working would not be available.

Further specific details about the role can be found in the job description attached to this advert.

What we’re looking for

  • Excellent customer service & communication skills.
  • Confident ability to learn new systems and processes.
  • Proven organisational and time management skills.
  • Ability to consistently complete administrative tasks to a high level of accuracy.
  • Awareness of financial services and FCA regulations.

What does the future look like?

Once you are settled into the role, you will be able to take on more responsibility within the office, including taking on more complex queries and learning more about how the rest of the team functions.

Redmayne Bentley provides support for colleagues to achieve industry standard CISI qualifications, if that is something they wish to do.

Typically, our administrators would start on the Level 3 Investment Operations Certificate, which provides them with a deep understanding of our industry, FCA regulations and how our firm operates. This can then act as a pathway to further qualifications, such as the Level 4 Investment Advice Diploma.

Who we are

At Redmayne Bentley, our goal is to provide excellent personal investment services that enhance clients’ wealth.  

We are proud of the culture we have created and of our approach, which promotes open and effective communication, with lots of scope for collaborative working. You will often find managers and directors working at the desk alongside you.  

We encourage everyone to get involved, so you will have lots of opportunities to put forward your own ideas, and build on your skills, knowledge, and experience.  

As one of the UK’s largest independent investment management and stockbroking firms, we are committed to building a modern and diverse workplace where our people are offered unique opportunities to learn, grow and develop across the financial sector.  

Our friendly, inclusive and collaborative environment rewards hard work with generous perks and benefits, and we are genuinely committed to your wellbeing through our industry commended &You wellbeing framework.  

Our future looks more exciting than ever, come and share it with us. 

Our Values

Our core values are at the heart of everything we do:

Excellence

Respect

Responsibility

Teamwork

Integrity

Our Benefits

We are always continuing to improve our employee benefits to support our employees’ lifestyles, provide more flexibility and to reward and recognise excellence. 

Pension
Scheme

Private
Medical Insurance

Employee Assistance Programme

Travel Loans and Cycle to Work

Reward and Recognition Schemes

Hybrid
Working

Group Life Assurance

Generous Family Leave Entitlements

Are you interested in this role?  
Yes? That’s great! Find out more about our application process below and what to expect after applying.  

Applying is easy! All you need to do is enter your email address and click the ‘Apply Now’ button or alternatively sign-in using your social media profile. You will then be asked to enter your details and submit your CV. 

We review applications regularly; we do not wait for the closing date when we see a great candidate! We will be in touch via email or telephone confirming the next steps. In the meantime, find out more about us and our teams using the headers at the top or following us on social media.  

If you are successful in being shortlisted, we will ask you to come in and meet us for an interview. This is your opportunity to show us how you share our values and would be a great fit for the role.  

Alternatively, please sign in with...

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Closing

in X days

{Expiry}